Billing & Insurance

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At Trinity Pediatrics, we happily accept a wide range of medical insurance options. To ensure smooth processing during your visit, please remember to bring along your proof of insurance and a valid Government issued ID. We kindly request that copays be paid on the day of service. For your convenience, we also offer cash options with credit cards. We regret to inform you that personal checks are not accepted.

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Pediatrician with toddler and her mom

FAQ

Frequently Asked Questions

What are your hours of operation?

Monday, Wednesday, Thursday 9 AM – 5 PM

Tuesday 7 AM – 4 PM, Friday 7 AM – 2 PM

What insurance do you accept?

We accept most insurance plans. Inquire when scheduling your appointment.

What payment methods do you accept?

Visa, MasterCard, American Express, and Discover credit cards, debit cards. Cash and personal checks are not accepted.

Appointments Policy

We offer same-day appointments for sick visits.

Cancellations are requested 24 hours before the appointment.

Missed appointments represent a missed opportunity to examine a child that needs to be seen.

We reserve the right to charge for late, canceled, or missed appointments.

How often should my child have a well-child checkup?

We follow the schedule recommended by the American Academy of Pediatrics.

1st Year: 3 to 5 days • 2 weeks • 2 months • 4 months • 6 months • 9 months • 12 months

2nd & 3rd Year: 15 months • 18 months • 24 months • 30 months

4 Years & Older: Once a year

How do I get a copy of the immunization record?

Call our office (972) 473-9063 and allow two business days for completion.

How do I get a copy of medical records?

An independent company handles the transfer and copying of medical records. The fee for their services will be set and handled by them.

Our office can provide a chart summary and/or shot record for a nominal fee.

Prescriptions and Refills

Initiate the process by calling the pharmacy. Ask them to fax a refill request to our office at (972) 473-9059.

Well child/Sports physicals

The doctors will complete forms at the time of the well exam. Prior to your visit, complete all demographics and family medical history portions before turning in your form. Keep in mind that there is a fee for the review and completion of any forms not provided at the time of the visit.

do you handle same-day sick visits?

Yes we do. We offer same-day appointments for sick visits.

Referrals

Suppose your insurance plan requires a referral for a specialist or for non-emergent procedures and/or lab tests. In that case, you must allow us five business days to complete the appropriate form(s) prior to obtaining services.

What should I do if my child gets sick after hours?

Please contact our after hours answering service for assistance at 972-473-9063, where a provider will call you back at the earliest possible. 

For emergencies, please call 911 or take your child to the nearest emergency room.

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